Shipping policy

Thank you for shopping with Whitetail Skateboards.

Processing Time

Orders are typically processed within 2–5 business days. During product launches, holidays, or busy periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your destination and the shipping method selected.

Delivery Times

Delivery estimates vary depending on your location and the carrier.

Please note that delivery times are estimates only and are not guaranteed.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country.

These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Shipping Delays

Once a package has been shipped, Whitetail Skateboards is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

We are not responsible for packages delayed or lost due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at hello@whitetailsk8.com so we can help you resolve the issue with the shipping carrier.